Customer Ratings & Reviews

Always a smart thing to have, especially since Geek Squad is so dependable, professional, and quick to respond/book appointments.

I can transfer warranty if I sell my product that’s great

Geek Squad service in my home is great. Installed TV. Installed new laptop, all FREE.

Worth every penny! Our 4 year old TV died..we had the 5 year Warranty.. came in HANDY!

Geek protection plan, reasonable and Best Buy for your money. No worries if anything happens. These Geeks know their stuff

peace of mind. get the coverage its worth it. dont miss this to protect your investments

I purchase the Geek Squad coverage with everything I purchase at Best Buy and it is amazing to have the reassurance that they will have your back if something happens to your product!

always get geek squad for my products. has been a life saver at times

It is the kind of extra coverage that gives peace of mind.

Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

good and courteous service. easy to access without any problems

Everything was delivered and installed quick and very effectively!

This service plan came in very useful, as our device started to malfunction while under warranty. They took care of it quickly!

Excellent service in the store by Bill in the Magnolia Center. Great knowledge and interest in my purchase. Great guy!

There is no better coverage than geek squad. Geek squad coverage is one of the main reasons I buy from Best Buy. I’d pay more for the product just for the geek squad advantage.

The first HDTV I bought in 2004 died an early death right outside the manufacturers standard warranty. Just bought my first 4k tv and this plan will save me from reliving that experience.

I have bought it before and used it. They will try to fix it the first time or up to three times before getting a voucher for new TV. Electronic parts are expensive without this protection.

We like the 2 year warranty we purchased with our new tv. I love the feature that we take it in to the store and if they can't fix it then we get credit for a new tv. Makes it convenient!!

Good tv for the price. Only issue is a few times I’ve turned the tv on and the volume doesn’t work. I have to shut down tv and wait a little while for it to work again