Customer Ratings & Reviews

Geek Squad Techs were efficient and polite. Helped me with any questions I had while they were replacing the TV on the wall would recommend this service highly

The tv was a very reasonable price, the quality is great, easy to use

These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

Overall, I am very satisfied with the 5-Year Standard Geek Squad Protection plan. It provides excellent coverage, convenient service options, and peace of mind knowing that my device is protected for an extended period. I would highly recommend it to anyone looking to safeguard their electronics investment.

Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

Fantastic customer service. We had a question about setting the sound on our new TV and they helped us figure it out right away!

They are awesome I haven’t needed them for this tv but have used them many times in the oast

I didn’t use the geek service for my installation of my tv.

I recently purchased the Geek Squad Protection Plan for my new TCL TV and am thoroughly satisfied with the coverage it provides. It's a reliable way to protect your investment and offers peace of mind. Highly recommend!

Great purchase, great service. Easy to schedule service.

I can always count on bestbuys protection plan to take care of my devices. Ive used it a few times on other products and man, that small fee is worth it!

Extremely recommend this service and Best Buy is amazing at helping you through the process

Geek Squad. Ive worked with these people since they opened in North Mpls . When they came on the scene they had a fleet of black and white VW Bugs with their logo on the side . Everyone from the thugs on the street to the Excutives on the top Love these Nerds . Always polite and courteous and for the older crowd trying to learn very very patient . I will work with these people until the end of time.

Worth every penny. Best buy has the best warranty hands down.

Love the geek squad protection! It offers a full protection package and in my opinion it is better than the TotalTech. If you're buying a big ticket item like a TV or any appliance, ask the customer service to cancel your TotalTech from this item and add the geek squad warranty instead. Your TV installation will still be covered because of your active TotalTech. What I don't like about TotalTech is that you have to pay a deductible on certain things... this is like an insurance now...

I got this tv as a result oh my geek squad protection on my LG tv. I have bought the protection in the past and they stand by the agreement 100%

Havent used the geek squad warranty but purchased as the coverage is a fair price. If the backlight fails, the replacement cost is mire than the 5 year warranty/service plan.

I had a tv that the screen went black shortly after my warranty expired. Thankfully I bought this insurance. When repairs were not possible my tv was replaced with a new one. Best Buy service was great and made the entire process a breeze.

I always purchase Geek Squad service protection when I make a qualifying purchase at Best Buy. The Geek Squad technicians are available for help at times that are convenient for my schedule, and when I need in home help, they are always courteous, professional and efficient. Big Box stores cannot match Best Buy's Geek Squad quality, so I highly recommend it for every purchase when available.

Geek Squad warranty is amazing. Everything was covered