Customer Ratings & Reviews

All good so far as I haven't had to use the extended protection at this point. I will say though that in the distant past (back when a 65in Pioneer Plasma TV cost between $9,000 -10,000) they allowed an extension of the original extended warranty and honored their coverage in about year 8 of warranty replacing that TV with an equivalent unit (now Panasonic) which is still in use today some 14 years from the original purchase and still a great TV especially for sports, action and 3D movies.

All good so far as I haven't had to use the extended protection at this point. I will say though that in the distant past (back when a 65in Pioneer Plasma TV cost between $9,000 -10,000) they allowed an extension of the original extended warranty and honored their coverage in about year 8 of warranty replacing that TV with an equivalent unit (now Panasonic) which is still in use today some 14 years from the original purchase and still a great TV especially for sports, action and 3D movies.

The warrant is a great to have you know you are well protected

This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!

Awesome squad mate for everything to do with fixing

I bought the coverage for a TV. When the TV wouldn't turn on it was replaced with a new one.

I have not used it, but im glad I have it. I purchased it in case it is needed.

Great quality, easy to set up, it offered me a lot of to choose from, from free programs to those I have to pay for

I havent used it but it does offer peace of mind knowing im covered.

Some of the best service I have received 10 out of 10 woudl recommend

Repairs or replacement you dont have to worry for a long time with this buy. If you have the money for it, why not! Esp since newer appliances don't seem to last now a day.

Geek squad is very good for yout warranty there very fast to get your product fix if they can't fix they will give you a store credit to purchase anything in bestbuy store

The agents mounted my TV and installed all my speakers and hooked up my subwoofer, Satellite DVD, and all my extras in every room, they also went an extra step and were able to have the cords come out near the electric plugs so the wires were not hanging everywhere. Very professional job and they were very nice during the process.

Really can’t give a review of service since I haven’t needed to use it. But I like knowing if something does go wrong with product purchased I have coverage at a reasonable cost.

The warranty is great. M6 remote broke and tgey sent me a new one

The extra warranty is well worth it my tv suddenly died and with the warrant they gave me a new tv!

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

2-Year Standard Geek Squad Protection incase I have software issues.

My tv had went out after two years and I remembered I had purchased the Geek Squad. They replaced the tv and schedule delivery/pick up and the morning of, I get a voice mail, our guy is sick. I took the old and picked up the new and received a $20 gift card for my troubles.

I purchased Geek Squad for a open box TV I purchased and I give me a since of comfort. I like knowing if i have any problems with a large expense item, its covered by professional technical associates. I've used geek squad services in the past with my laptop and their services helped me in the most necessary time, during college. Thank you Best Buy for having the a very reliable service, Geek Squad is great!