Customer Ratings & Reviews

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

1st TV was faulty. Got new one shipped out and no problems with 2nd unit

The sales rep highly recommended adding this package to my purchase.

Wonderful technician. He explained everything he was doing and made sure I understood everything. Very impressed with service. On time and very helpful.

Avoid the hassle and expense of buyi g a new tv. I had two tv fail after 3 years. Both were covered by the 5 year extended warranty and either fixed or replaced without any hassle. I bought a plasma tv 14 years ago and still works without issue. These LEDs are less reliable

Definitely worth getting for any tv no matter where you buy it

I haven’t used the geek squad yet but once I have a problem with the tv they will be the first to know

I haven’t needed to use it this product but I am confident due to past experience that if I do there will be no problem.

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

Haven't used it on the purchase I just made, but have used them before and the service is great. Will always purchase alongside any big purchase.

Seems like it was a smart move to purchase an additional warranty at a reasonable price.

Bought this tv in Dec. 2000. It was a decent tv at a great price until the screen no longer worked. Geek Squad to the rescue. My tech Josh was the nicest guy and very knowledgeable. He diagnosed the issue and gave me a step by step answer of how to resolve my issue. I couldn't recommend Geek Squad enough and will never go with out it again.

They met me outside under special circumstances, I had just been released from the hospital. They loaded it into my car as well.

I normally am conflicted, should I purchase the warranty or not? Save some money? Boy was I glad to have made the purchase. The fees associated with repair/replace the item exceeded the amount for Geek Squad warranty. I highly recommend everyone consider this warranty to cover your purchases.

Great protection plan with a good price for 5 years.

Love the ability to purchase this for peace of mind!

Tech sometimes dies quickly so it's good to have the extra assurance on board for a reasonable cost. Thank you.

Profecional service ! Attention exelent! Quick service!

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.