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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 30,779 reviews
  • Rated 5 out of 5 stars

    Affordable accidental insurance for my new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable accidental insurance for the tv I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gives you peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Secure that purchase!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Here’s the thing with geek squad protection. They will take care of you. Fix or exchange. Easy for me every time I’ve had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were AWESOME! Great service very polite, friendly, professional, courteous crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team manger was very patient with my tv purchase. She ensured all my questions were answered and helped me with my online account to make an in person purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy. Peace of mind to have because you never know what happened with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We probably won’t ever need it but it’s good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv with the warranty to my 1st tv due to it breaking, geek squad was awesome, very easy with the help, recommend everyone getting geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the added protection for your rental units.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the added protection. I live in Boston and my condo is rented in FL. Knowing that I have someone to call and get things fixed for my tenants locally is a real benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this protection on all your devices. Great Geek squad protection to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAW purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several geek squad contracts to service my products. I haven't had any issues and the service level and response times have been great. The technical support and competency level is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy and very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the knowledge of having a five year warranty if it is needed. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to having 2 TV's blow up within months of each other, we felt the extra warranty was warranted! We have surge protectors on our whole house and also extra ones for each TV. The blow ups were just the way both older TV's decided to die. We believed the extra warranty would be helpful because of the lightness of the TV and it's fragile position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS A MUST HAVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that we got this protection plan. Geek Squad knows what they're doing and is always reliable. With a crazy cat who loves bird videos, our getting this for our TV was a must.

    I would recommend this to a friend