Customer Ratings & Reviews

The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

Good for everyone...... Good purchase.............

Excellent everyway. I would recommend this ptoduct

Amazing and good service, I really like their knowledge

I have used the Geek Squad for many years and am so very happy with the service they provide. I am not computer savvy, but I don't have to worry about that. I get help from Geek Squad at my Best Buy store, online when I chat with them, or over the phone when I call. How covenient is that! They even bring the "tech lingo" down a few notches so I understand what they are trying to tell me. Couldn't live without them!

Geek Squad rules! I always buy GS with my purchases because it’s better to be safe than sorry.

Great feature to have when purchasing products at Best Buy

Geek Squad is amazing! I need them for the TV I just purchased and for the new printer I need to buy.

We purchase the extended warranty for additional protection for our large TV

Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.

The best decion ever made to buy the 5 year warranty in our major technology like Tvs and etc.

To have 5 years of worry-free warranty for a very few bucks just makes enormous amount of sense.

Is good always had warranty to this item cuz you never know!!! Best buy is the best poace to buy tv

Good nice service trust Best Buy for couple of years

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

As this was a gift to my mother I purchased the warranty so I could have someone go to her if the item needed repair. This makes everyone’s life easier

I hope I don't use this service but it seemed cheap to buy the insurance just to be safe.

Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

very good deal-its good when at if your tv goes out and it doesnt work basically you get a new tv

Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.