Customer Ratings & Reviews

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

Havent really used this as i have had no probkems with my product

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

[Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

When you buy a TV or and appliances you need the five year warranty deals for just in case

The representative offered it and explains why should i get it but did not push me for it.

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

When I was younger I thought protection plans were a rip off. As fast as new models are coming out, and TV being produced I highly recommend a protection plan through Geek a squad. They are quick to fix any issues and very customer friendly.

This TV is great! I got it after a lightning storm roasted my son's old TV. I saw this online, it was already on sale, and getting it for around $100 bucks sweetened the deal. This is a good quality TV. I wish I had gotten two of them! I would absolutely recommend this brand

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

Best Buy do back up on their warranties are very good

Great response time and support, a no brainer for any tech purchases

The agent set the TV up did a sort walk of how to operate TV and the function

Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!

Recommend getting the insurance for the TV even though it’s a five-year plan you never know what could happen in those five years specially when one has little kids like to throw things around the house.

This Purchase is the Best Investment yet great service they'll send someone out if we need them to, hook everything up correctly or mount TVs and make sure everything is working smoothly before they leave.

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.