Customer Ratings & Reviews

Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

I always purchase the Geek Squad Protection. I've had issues in the past. Whether it was an appliance or our laptops, Geek Squad had saved the day. Its definitely worth the peace of mind.

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.

I havent had to use the service. I am happy to know I have it if needed.

Everything was great. I have had my Washer and Dryer for over a year now and I Love it no issues at all. Note I did wait a year to review this.

I always get tgis with every major purchase. You never know when you will need this.

I had purchased two of these. Very reasonably priced. No problems. lots of use, and I'm covered.

Extremely professional and nice. Did the job fast.

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

Very good, brand very good quality, all very good,

I hate to say it but you need to protect your electronics purchases nowadays. This has come in handy for me on several occasions.

Very good and had no problem loved the items I receive

I usually don't opt for extended warranty type services, but this one went will with my TV purchase. So far, have not had to use it but it is comforting to now it is there if I have problems.

They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

Well worth the cost! We have used it several times already. From new hard drive installs to virus problems to just can’t get things right problems. They have solved them all.

The Geek Squad has worked on several of my tech items over the past years and helped me extend the life of those items. Thanks Geek Squad !!!

The agents put together all the parts required and assembled my TV in a record time. I cant complaint. The are very responsible abd efficient.

My customer representative was amazing and attentive!

I never regret paying for the warranties! Great service!

I have a toddler that is way to curious for her own good. This was needed.