Customer Ratings & Reviews

It's like insurance... it's there when you need it!!!

Awesome service and very affordable. Extra protection is better than no protection i know because i have used it.

I have had geek squad before on other computers and pleased with their service and quickness and fixed my issues too

The Geeks are the best and good at solving problems and making suggestions.

I bought the 5-year Geek Squad Protection for my TV and have used them on my old TV so I feel confident that they can help with this one if I need them.

Would recommend with any purchase. Has saved up from so much money.

Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one ⭐️⭐️⭐️⭐️⭐️

The agents mounted my tv and connected it to all my devices

Have used in the past, not for the TV that was purchased and I loved the service.

Good value, the protection plans are great for certain products

The protection is mediocre, and dosnt cover a lot of things, you don’t get a choice of replacement, even if you spend 5000 on a tv, you get the equivalent to the tv spec(wich could be next years 200$ tv,)

The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

After a couple of months it started showing white spotting around the bezel. It doesn’t impact while watching but whenever you turn on the tv you could see it clearly. Overall I would say I am happy with the purchase for the price.

I had a friend to mount my set. It was quick and easy.

Solid price for 2 years. Hassle free easily handels most things

Good to know stuff will be protected for a while past the factory warranty.

Great customer support from Best Buy. Anything wrong they will come to me

Replaced my tv with a text picture to the geek squad service and told me to pick out a new tv equal to my broken one and they delivered the new one and took the broken one.

I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

The agents mounted my tv., and made certain that I knew exactly what to do with the upkeep of my tv!