Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 625 Showing 12,481-12,500 of 30,833 reviews
  • Rated 5 out of 5 stars

    Get Protection when you are not sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some items don't require protections, but when in doubt you will not have a problem getting your item replaced or fixed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties on tvs are a complete must. New items never last like they use to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had bad luck with smaller flat screen TVs (that lasted only 2-3 years) so I decided it was worth getting. If the TV becomes unusable, they will repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a fairly expensive TV, the extra $$ spent for the Geek Squad protection package gives you peace of mind in case something does go wrong with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good excellent service very professional personal, very educating workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional Took care of me good timing you need anything worked on this would be a good place to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this because my tv didn't have issues until after the manufacturers warranty ran out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item with this additional warranty. The item happened to malfunction and it was so easy to set up a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was priced fairly and worked really well when needed without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first warranty I bought and I hope I don’t have to use it but the tv is definitely worth protecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all good for protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good for protection, always recommended one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. I use them alot and always protect my electronics with the geek squad warranty. Always quick to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I dont have to use this Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this service but I bought it just in case my daughter has problems with her computer I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i brought electronic things from Bestbuy, i would like to take Geek Squad Protection-The team is very nice and friendly, very usefull to protect my expensive things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if you need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you need it. I haven’t had to use it, but glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a situation when they are needed. This is a great insurance policy that keeps me relaxed knowing its available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection bc the future is unpredictable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat the price for having piece of mind that if something happens, you are covered. I would recommend to anyone to purchase the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection plans-They don’t make things well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a protection plan? Happy I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For large items for home, it's a great investment if you plan on keeping it for a few years. I've always had great services in San Francisco and the Bay Area. Worth it!

    I would recommend this to a friend