Customer Ratings & Reviews

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Always, always get the geek squad. Never know when you need it and avoid the manufacturer hassle.

The best know if i have any problems they wil take care of any Customer

great Geek Squad protection. I have always got the protection on anything I buy from Best buy

Was able to get support on my purchase quickly when I got to the store. Well worth the money and peace of mind.

Due to the price of my new TV I purchased this protection. My last TV was shorted out due to a power outage. So far I haven’t had to use it.

Very easy to work with never gives me a issue with service and with most things they will come out to you and check out.

Very easy to work with never gives me a issue with service and with most things they will come out to you and check out.

Good product to have you just never know when you might need it. I have already had to replaced my kids tablets.

I’ve used geek squad for years - they’ve replaced a TV that broke

Worked great loved it easy to use will buy again!

Good proctection services for a good price. Much better than to have a 5 year when it's not much more expensive than the 2 year. Covers alot of damages.

This is the warranty offered to fix television very affordable

I purchased the 5 year protection in case anything were to go wrong I have the security that it will be resolved.

I always get geek squad protection. They are very responsive.

This was a excellent purchase, in ace something happens to my Tv.

I haven't used it yet but am sure they do great! May need them soon

Love this tv for movies and gaming.. my ps5 is awesome on here

Definitely have a piece of mind knowing that I'm covered for certain things

Great for gaming and streaming movies. Quality picture and sound.