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Customer reviews

Rating 4.7 out of 5 stars with 30759 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 30,759 reviews
  • Rated 5 out of 5 stars

    Excellent condition tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box in excellent condition in original packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for Big Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my LG G2 because, although they are rare, LG is not reliable when it comes to product defects. It was like pulling teeth to get LG to refund my LG G1 when he randomly died the first year of use (totally random and rare event). After taking months to get my refund I went with Geek Squad Protection on my next purchase. Best Buy has hands down the superior protection plan. Totally worth it on big purchases, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best AMC provided by BestBuy. It is always recommented to get this protection for the peace of mind for costly devices. Pros: 1) Excellent service. The excecutives how handle our calls will make sure we are comfertable and serviced well. 2) Ease of contact - 24X7 some one is available to help us. 3) Knowledgable service persons - The person who comes home for the service / at the station are well knowledgable about the object they are working on. 4) Excellent exchnage policy. If the object is non repairable, the company will refund the fill amount (including the tax) for an excange (if the same item is not available any more). The cons i felt on this program 1) Little more expensive than the other company AMCs. 2) Some time in-home appointments takes some time (but sure it will happen with in a weeks time )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gotta be sure to get yourself some protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems as of yet. But definitely recommend the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY NEW BEST FRIEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE MY TV IT KEEPS ME HOME AND OUT OF TROUBLE. HIGHLY RECCOMMEND THIS FOR YOUR NEXT PURCHASE OF A TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection against any accidents! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection life saver for everyday life. Choose me for the 400

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv malfunctioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance agents were beyond expectations, and the all services for claim was easy, fast amd gentle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always But The Warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always but a warranty for the purchases that require one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use this but appreciate i purchsed for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use website and product variety was excellent. Prices were extremely competitive and offered price points that fit into my budget. Overall great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best offer there is...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful that I got this 5-year Best Buy geek squad because my TV started faltering after about 4 and 1/2 years and I called Best Buy and they replaced it immediately with a better TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and affordable option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and affordable one. Cheaper than the one offered by TCL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it! Geek Squad made the process easy and stress-free when I needed help. Fast service, clear communication, and no surprise costs. It’s a great investment for keeping your tech protected. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t honestly review yet, but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we haven’t had any problems with our newly installed 55” Sony T.V. yet, I’m not able to honestly review the 5-Year Standard Geek Squad Protection plan. However, if the protection plan provides service that’s equal to our installation service, we’re not worried about our ever having to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps you rest assured when making high dollar purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With how complicated tv’s are now I think this extra warranty gives great piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satidfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything. When something stops working you give it to the geek squad and they hand you a gift card for the purchase amount. Easy as pie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Option at this Price Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did extensive research for a 75” television before purchasing and it does not disappoint! Excellent picture quality and the 75” uses a different panel than the other sizes that’s bright and has a fantastic wide viewing angle, making this perfect for a living room. Coupled with the 2 year manufacturer warranty and optional added coverage from Best Buy, it’s almost impossible to find a better deal.

    I would recommend this to a friend