Customer Ratings & Reviews

It’s a great protection plan, customer friendly and

Warrinty extended for fuve years with a very good price.

Ordered protection after my purchase. The customer service representative was great. Got the plan set up and paid for without going back to the store.

Geek Squad techs are fantastic I have it on everything I buy from Best Buy; The Geek Squad never lets me down

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

Went in to replace my tv that went Black Death screen and the process was easy to do, even bought a 2 year warranty

The technicians are the best. they are very courteous, informative, and professional.

Really can’t give a review of service since I haven’t needed to use it. But I like knowing if something does go wrong with product purchased I have coverage at a reasonable cost.

best in store warranty! if you have an issue during its time, you get store credit

I always buy a little extra warr. Have found geek help to be great, even if just for questions.

Purchased this warranty with my son's 43 inch Insignia tv. His tv went out within a year of purchase, and after I contacted customer service to let them know they did honor my warranty but let me know since I was getting a new item I would have to repurchase the warranty.

So far not much to say. But It worked very well in the past, so I decided to buy it again.

The pixels in my tv started going out. I called geek squad because I had bought a protection plan on the tv. They set me up a quick appointment to have a technician come out and diagnose the problem. The technician was very friendly and early which was great. All and all I was able to get a replacement on the tv. Smooth easy service!

Great picture and great value! Would highly recommend it!

When my Sony TV's screen failed, I was relieved to remember that I had purchased Geek Squad protection. Frankly, I was expecting the service process to be a hassle, but it only took a couple of phone calls and my replacement TV (a newer version of the same TV) was on it's way. If you're looking at a major purchase, I'd definitely recommend purchasing a Geek Squad protection plan.

My last TV started having problems/ So the 5 year warranty came in handy

The colors are unbelievable. It has built in surround sound. There are more channels and apps to count. I am very happy with this purchase.

Really glad we got the protection. It’s so worth it for a piece of mine.

Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

This comes in handy when your trusty electronics decide to break down.