Customer Ratings & Reviews

Thank God I have not had to use the insurance but on other occasions I have used it with other items and it has been a blessing

Had a burn spot in my tv and they couldn't fix it so gave me full credit amount to buy new T.V. no hassle will always buy this plan from them because of how professional they were with helping us and honoring what they said

Came check tv , seen problem replaced it quick , delevery guys were great they have, id recommend getting the geek squad warrenty well worth the money, these guys are great.

The process takes a lil time but in the end, worth it. Just know, any tv over 50 inches requires a mandatory house visit first before they will replace it. If it's still under the factory warranty.

When your new TV costs all of $400 it's a no brainer to pay a bit extra for the extended warranty. Still, I hope I never need to use it!

Love the protection this is one of the main reasons i have the memebership

Very good product would purchase again . Service plan is piece of mind

Excellent service Hagerstown store people were great

Our first large screen TV developed an issue after only 3 years. It had to be replaced. The last two years, we had multiple visits from Geek Squad trying to keep TV working. Finally bought a new one and bought this program because large screens not as reliable and require more maintenance....

Love the help I get when bring the item in to the store

Purchase this to make sure we were protected during our time of ownership.

One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

Oh the peace that 5-years without having to worry about paying for television repairs brings. Replaced my 2015 Samsung with the 2020 Samsung because it’s screen was going bad. Wished I had bought this security back then, but I never thought I’d need it. I knew better when I bought the new tv.

Never an issue is I need to return anything. No questions asked!

I had a problem with my tv. A part was ordered by symptom over the phone. When I received the part a technician came out and installed the part. It did not repair the problem. The tv was actually replaced with a tv with a larger screen and better features than my set. I am completely satisfied.

Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

very helpful overall. they knew there business and explained to me what i needed.

I have purchased this for four 55" TV's in the last eight years. And have used it twice. If they can't fix it. They will let you pick a replacement of equal or greater value on any brand. Of course, you pay the difference on any upgrade.

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!