Customer Ratings & Reviews

The agent set the TV up did a sort walk of how to operate TV and the function

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Great response time and support, a no brainer for any tech purchases

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

Best Buy do back up on their warranties are very good

Insurance for your Best Buy purchased TV. Spending hundreds or thousands on a tv, you’ll want this on the outside chance of that power surge, lighting strike or product failure.

Geek Squad protection plan is typically priced based on the value of the item. Adding this to major appliances such as a TV is a good idea. I prefer working with Geek Squad and the local store ofer the manufacturer.

Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

Have not had to use service as of this date. I have had to you use the Geek Squad service on previous purchases and it was a good experience.

I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

I would not ever purchase a TV without the geek squad cover They are very professional and prompt if they can not repair it they replace it - it is very comforting to have that security on your purchases.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Great service from agents who delivered and set up TV

I love Geek Squad. Geek Squad has always been helpful with all of my devices. I don't let anyone else touch any of my electronics. I am glad to have Geek Squad services for all of my electronics.

I worry that I will break the items I buy and this always helps.

Best products to have in case of any damage to your TV

I haven't used my coverage on anything yet but what I went through with my other brand TV (which lasted less than a year before something went out), DEFINITELY a good purchase and definitely a good price. I could have purchased a new TV for the cost of the repair.

I haven't had to use this yet and hopefully I won't. I did purchase a Protection Plan on a previous TV years ago and did have to use it. We were very pleased. The tech came to our house, had the parts he needed, fixed our TV and was finished in less than 45 mins.