Customer Ratings & Reviews

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

Having a Protection plan is always a good thing when you think it might not last as long as the warranty

When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

Always used Best Buy for all my electronics. Adding this service has served me well.

Seems like a good deal. I haven't used it yet. I think there should be something in place where you cant review. Until you've used the services.

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

The tv works great! It has a very good selection of streaming video apps. The on,y drawback I found is the remote. It doesn’t have any number buttons. So if you have to go from channel 4 to 24, you have to press the up button 20 times!

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

Never, problems with warranty keep up good work for customers... Thank you..Mr. Baquera

Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

I know they do quality work from previous encounters with them. Unfortunately due to the holidays and covid I have to wait over 2 weeks for a house call on a tb that died 2 weeks after purchase. They are always worth it though. Just backed up I suppose currently.

Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

I don't really know what to say about the warrantee program because I haven't had to use it. I have been buying products from Best Buy for business applications and have had great success.

It's always good to have your products that you purchase covered be the geek squad protection. it's real good if a product becomes damaged and can be fixed without coming out of pocket.

Affordable, hope I don't have to use it, but comfortable to have it if needed