Customer Ratings & Reviews

We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

Great service! Friendly, knowledgeable, and very helpful people!

I purchase GS Protection when it is available. The service has helped me ... Saved me many times. The service is a phone call or store visit away.

Geek squad is great but they do take their time to get to you

I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

Excited to see the order right in front of the apartment lobby entrance. They came right on time!

We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

Great experience and easy going . Quick response and experience

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

Havnt had to use my geek squad service for my tv , so hopefully if I do I have great service . If you can afford this service , I highly recommend it

Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one

Haven’t had to use them yet but I’m sure I will ones of these times and will ultimately regret buying from Best Buy

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

I like TV that is portable, stable when I put it into use and the graphics are easy to manage.

This protection pays forr itself, if anything gos wrong in 2 yrars simply bring it back.

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

I really enjoy having Geek Squad Protection for all the products I have purchased.