Customer Ratings & Reviews

[Employee of bestbuy] Great quality for the price. Would buy again customer service was great

The warranty is always worth it I definitely recommend but specially with Best Buy there's some other stores I don't recommend it with but Best Buy has one of the best warranties around

I probably didn't need to get this, given the quality of the TV manufacturer, but there's a great relief in knowing that if something were to go wrong that it would be in good hands. I got this service on my last TV purchase. I only needed to use it once, but that made it worthwhile.

been almost a year so far with no issue, bought the protection plan just for back up, hopefully never need to use it.

I always get the Geek squad protection for anything. The best.

So far so good I'll later review it if I have to use it.

Great price for a 5 year warranty. Tv usually doesn't last long in my household so its nice to know i have protection for years at a low cost

The guarantee is perfect. I think everyone need it for in case.

I have purchased warranty for electronics in the past and I have always been very happy I did I haven't used there warranty plan yet but for the price for 5 year plan it's best to be safe

It's a warranty, still too soon to tell because I haven't had to use it yet. I had always had a good experience with best buy and my other warranties though whenever I needed to use them.

Haven't had to use it, but I like the quality of work they have done on previous issues. Better to be safe than sorry.

I feel this protection plan was a little bit high for 5 years. But having experienced sound quality issues with tv purchase within the first year, I feel that I made the right choice of buying a protection plan!

Bought this for my moms tv just in case. Love geek squad very knowledgeable and if your product can’t be fixed and needs replacement no problem

If you get an oled, get the gsp, as it will quell any fears of burn in. They will replace or fix your tv at no cost.

It’s only right to add the geek squad protection with every electronic purchase. I’ve had great experiences using geek squad over the years it’s only right for me to continue that.

Protection, quality, and several years of additional coverage by experience personnel is a good safety net to have for our purchase.

I always get the geek squad protection plan especially when it comes to large electronica items. The techs are always polite and courteous at Best Buy.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Always use the geek squad for Best Buy repairs. My last interaction with them they couldn’t fix the tv on the patio so they replaced it.

I hate to spend extra after the initial purchase. But lets face it, you spend all of that money on a new TV for a 1 year manufacturer warranty!! worth the little bit extra to know that you are covered!