Customer Ratings & Reviews

I feel relieved to have this awesome protection plan. Best Buy stands behind its products with no hassle. I am relieved I have not had any problems so far.

I have always like geek squad not just in this review but it everything I buy.

Great as always, geek squad is definitely worth the money to have them in your pocket if need be

Bought this for my TV. I usually buy the added protection for my electronics. It's for peace of mind. Rarely do I have to use it but it's nice to have if something goes wrong.

I am glad Geek Squad is available whenever I need them. So far, I have no problems with my electronic devices I have purchased with Best Buy.

i've not used this yet but going by past experience from Geek Squad service ill always recommend especially for expensive TV purchases

I have not used the Geek Squad protection yet. May need it when we hook up to satellite and use our TV for more than DVD's. I had Geek Squad Protection years ago for my computer, and was pleased with their help.

Feels good having this protection on my purchase Takes away worry and apprehension For the price it was worth it I'm glad I purchased the insurance

I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good

The tcl interface with Roku is easy to manage from the phone app ir remote.

Excellent quality satisfied extremely more than expected.

Excellent quality satisfied extremely more than expected.

TV was great! The one it replaced literally died 3 days past the warranty. I purchased a five year plan.

I haven't had to utilize Geek Squad for my recent purchase. But I've used it in the past and they are knowledgeable, efficient and great customer services.

I got this for the TV, and while I have not yet needed to use it, for the price you can't beat the insurance. When I have used their protection plans in the past they have been great to work with.

I don't usually buy the protection plans on items that I purchase, however when I bought my 3-D TV, I did. Now I'm glad I did as my TV has a sound problem, and It will be fixed at no charge to me

Amazing for the price, perfect for my apartment, sounds great

Great sound bar the bass from the jets in top gun sound so real!

great to have as the geekk squad delivered and hung the tv. Hooked up the sound bar and all our additional equipment and made sure everything works.