Customer Ratings & Reviews

Good to have! Great gift for my daughter! Great gift for my daughter!

The installation of Microsoft 365 was a blessing and staff was knowledgeable.

I highly recommend adding Geek Squad when buying from Best Buy. They set everything up quickly, answered all my questions, and made sure everything worked perfectly. Super friendly and professional—well worth it for the extra support and protection!

Had an issue with the TV 19 months after purchase. Geek squad will replace it. Glad I got the protection plan.

A must to have with the technology today. I purchased it to be on the safe side.

I like that, good service around the clock snd eith people with good experience snd customer focus

I always buy the five year Geek Squad protection because Best Buy honors it. Totally worth it.

Our 1 year old Insignia TV lost the picture. I was fortunate to have purchased the Geek Squad Protection. The technician came to the house, assessed the issue and ordered a part. He assured us that he would return the next week and install the new part. When he came back to install, the TV failed. He promptly said "You get a new TV". He gave us a voucher for a same/similar TV. We had to return the dead TV. We promptly went to the Best Buy store, turned in the dead TV with the components, and they directed us to the TV dept. We found the same TV, one year newer, and completed the transaction. When we brought it home and set it up, everything loaded up from the Amazon account, and we were able to enjoy the evening. We recommend the Geek Squad, they were very professional and very accommodating to our needs.

Fast and easy to help quick response friendly people

purchased it but have yet to use it. The TV we have still works

We were disappointed with our TV purchase as it gave us problems from day 1 however after speaking with Geek Squad, they sent a technician to diagnose the problem and scheduled a, immediate replacement which we are now enjoying. They were very easy to deal with and the 2 gentlemen who delivered our TV were very professional and their communication with us regarding arrival time was excellent as we were able to ensure we were there to receive the delivery. all in all, they were fantastic to deal with from the 1st call,

Great service. Had an extended warranty for my tv and had to use it. The process was easy to take care of the problem. They replaced my old tv and installed the new one . They took away the old tv, cleaned up after installing the new tv and were very professional . I would strongly recommend purchasing an extended warranty. I was very happy with the process and the prompt service.

But where is my code to use for my free 2 month apple tv subscription?!

Geek squad has always been very helpful. I dropped off my laptop in the past and they’ve repaired it.

Gotta have that peace of mind when it comes to any purchase you make.

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

I love this, I use it as a monitor for my pc and it’s so nice and bright

Convenient, better to have it and not need it than need it and not have it.

This is the perfect tv for a small bedroom, the image is great, colors pop, very bright display. Easy to setup and light enough to mount up with no real issues. Best buy made this pickup a breeze. For the prize even including warranty, 10/10.

Geek squad was very fast when i had to get new tv because my went bad very nice on phone and because they couldnt get the tv i had they got me a bigger on and just as nice probley better and i wanted bigger from the start but couldnt find what i wanted but when mine didnt work any more a d i calles them and after they checked everything i got the help i needed and they found what i wanted and were right on top of it zi will never buy from any were else after that any were else and it would be a problem but not best buy tbey are great and i stick by them and now i have all my friends and family doing the same thank u beat buy i will never by a tv from any one but u