Customer Ratings & Reviews

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

I always purchase the the protection package. They stand behind the product they sell

Experience the powerful, shaking bass that fills the theater sound room.

Very reliable and there if you need it, would recommend for purchase

This is definitely a fantastic product. I bought it for my mom as a Christmas present and she absolutely loves it. She watches our favorite shows and movies on it and it’s great to have a bunch of family to enjoy it also.

Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

Price was cheaper than expected, so saving a few dollars always goes a long way!

Excellent service and very sastified with this work

Excellent service! I would recommend. Very helpful!

I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

So far we haven't had to use this, but we have in the past for products and have always been happy.

I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

The team we got were amazing. Professional, knowledgeable, patient. They never rushed us and spent time showing us the options and shortcuts. This team has been together and worked for Best Buy for a long time. Definitely recommend this service and will use again when we need to purchase any tvs

I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

Awesome everything is fine and covered with geek squad

They are very friendly, helpful, and professional.

They are always there available, helpful and informative on issues that arise. I am lucky that I haven't had to use them too often but they are good at what they do.

Please listen to the BestBuy sales person when they talk to of this amazing plan, I had at first immediately shut him down and didn’t let him explain, I was wrong and should of been open and heard him out. When I got home and my order had to be changed because of availability and pricing, I found a great deal for Geek squad included in the add on suggestions so I added into the cart to see what it would do. I was in desperate and FAST need of replacing broken down kitchen appliances in a nee to me home because within a year I had no working fridge or oven Holy moly! I saved so much more on installation and haul away then I did on the geek squad plan itself! And 4 months later when my garbage disposal ALSO died, I used the plan to have that delivered and installed! And I still have 7 months left on my plan! Thank you BestBuy for such a great service

Best Buy is like my Victoria's Secret! I shop there frequently and buy all my electronics there! A huge part of why is the protection plans, I cannot recommend them highly enough! I have been buying the Best Buy Geek Squad Protection plans on virtually all of my electronics for more than 10 years and have never been disappointed by the exceptional service. Not once! Ever! This is absolutely the best warranty service in the retail industry! It's in a class of it's own, there is nothing else like it. And I tend to be a hard customer to please!