Customer Ratings & Reviews

Thank you very much for everything you have been given to us

Unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Free support included for up to 3 PCs and/or tablets. $49.99 for in-home networking and computer support. 20% off labor for repairs and advanced services, and 10% off labor for custom installations.

Excellent service, the TV had a problem and they come to your house for any TV over a certain size. The person was clean, polite and neat. They took the back off and could see there was no funny business, don't try and fool these people they know what they are doing. The code came up that the TV was NOT ECONOMICALLY VIABLE TO REPAIR so i was given credit for the amount i paid towards any new TV at Best Buy. Ever since then i get a warranty with everything i purchase at Best Buy.

Geek Squad is always good to have if ever needed. I've hadn't had to use this at all. I have for 5 years. It wasn't expensive either.

I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

I feel the folks at Geek Squad are patient, kind, and professional whether I contact them day or night. Most of the time we get the issue resolved online. There has been only 2 times where they said I needed to bring it in to the store. I believe it has been worth the fee because I live in a rural area and it is a 30 mile drive from my town to my Best Buy store.

I have always had excellent service with anything ive ever needed from geek squad.

The sales representatives were very helpful and the checkout time was very good and the customer services was good also.

Called them about a problem- ended up not being a technical issue, I asked him what he suggested I do, he told me and it worked. Great people to deal with

Its great to know that I am covered even further than the manufactured warranty.

Kelyn and another agent got my setup done quickly and with great skill and knowledge. Hopefully, I’ll never have to use the Squad service but if I do I will feel confident if they all are as knowledgeable, skilled and courteous as Kelyn.

Well .. now I have u big tv .. I hope never have to use squad service.. but .. if something happens.. they will take care

I’ve had extremely good luck with extended warranties. I’ve gotten a replacement for every item I purchased the plan for! The one TV I didn’t get one for, just burned me! It was a top of the line Sony and the repair estimate was $10,000.00!!! Buy the warranty. It’s worth every penny.

[Employee of bestbuy] The tv is incredibly clear and worked easily right out of the box.

The 2-Year Standard Geek Squad Protection is a very important addition to any appliance or electronic purchase you make at Best Buy. It gives you the added confidence that should any problem arise with the item, you know that the Best But Geek Squad team is there to assist & rectify any problem with your product. It is a very good addition to any purchase you make both for yourself or for items purchased as gifts.

I bought it because the price was very reasonable. Hopefully I'll never need it. The true test of how good it is will be if I ever try to use it.

Love Geeksquad! They have never failed me. Super convenient and totally worth it. I’ve had to use them a handful of times over the last 15 years and such an easy process. Highly recommend.

Good service you guys are good to the customers v

Amazing tv and picture!!! Bright for a oled. I’ve had a mini led from Samsung and this is still superior to even mini led. My ps5 games look amazing. Even regular cable tv the details are just amazing. I have a bright living room and this still works great. Love it!!!

Great tv appreciate Best Buy for amazing deal and service with awesome support