Customer Ratings & Reviews

Geek Squad's protection service for my TV has been a game-changer. Their professional setup, knowledgeable customer support, and comprehensive coverage have exceeded my expectations. I now have peace of mind knowing my investment is protected. Highly recommended!

A guarantee that it’s going to be perfect is well worth it all

Always get the geek squad protection just in case u never know my TV went out in a year and best buy replaced it at no cost and yes they do honor the insurance on almost everything a little bit more money but its worth it.

Worth every penny. Great customer service. Terrific personnel.

Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

I have been shopping at same location (West Nashville) store for over 20 years and have been very happy with staff, help and products knowledge and availability and Geek Squad. Thank you Geek squad and every one at Best buy store.

I can't believe after 1.5 years our TV went black. Geek squad came out. They did a wonderful job checking our TV and ordered parts. Geek Squad was kind to our dogs, house floors wearing shoe covers and especially to us the owners. Would recommend using them After the parts arrived Greek Squad came out again, Installed the parts, but TV still didn't work. Because we had Greek Squad protection warranty the purchase price was refunded by Best Buy card within 1 week.

Agents lead me to the right product for what I needed

Geek Squad not able to help as product still under manufacturer warranty, but transfered me directly to samsung to get replacement

Worth EVERY CENT !! if your phone starts acting wonky or goes kerplunk GEEK SQUAD to the RESCUE !!

The geek squad are amazing. They know their stuff and they are very helpful

Date: 04-13-2024 When purchasing an expensive item (TV, other) I would get the additional extended coverage and the Best Buy Total Tech subscription so as to ensure you are covered. R. Stewart

Great service! No matter that the problem was they could always answer any questions I had

Protection for any expensive device is worth it period. Dont over think it.

[Employee of bestbuy] As a best buy employee our geek squad protection on this product is definitely worth it for my partner and I. I feel confident in knowing that if our TV falls or the screen goes out, we will have multiple solutions/options in the future.

Great picture and wonderful customer service! Store clerk was extremely helpful

I have not had to use the geek squad so I really can’t give an accurate review. But it is nice to know they are there if I have any problems with my Toshiba tv.

Great help, I knew what I wanted and they helped me find it and put it in my car

Good in-store service. Product was unopened and no box damage.

Had a smaller tv , fire tv also. When we was looking for a gift for us. Found this on sale, we drove 60 miles round trip to get it. IT WAS TOTALLY WORTH THE TIME. PICTURE IS SO CRIP, CAN SEE EVERYTHING SO MUCH BETTER.