Customer Ratings & Reviews

Purchased to replace my 65" thay died. Loved it so much that i purchased a second!!! Football looks great!!!

An excellent television. Easy set up, beautiful picture at an very good price. Could not be happier with our purchase!

Purchased two TV's and made sure to add the 5 year warranty on both. Not a bad price for both.

I'mI know that it's not a top tier television, but the picture is outstanding. am azed by the picture quality.

My TV stop working and my protection plan was honored. It was a smooth process. I was very happy with the ending result.

I’m so happy with my purchase I love it this is the best purchase I made so far

Geek Squad helped me with my TV exchange very smoothly when I chose expedient mode.

I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

I would advise getting Geek Squad coverage for anything over $100. It covers so much.

The colors are vibrant and the picture is crisp and clear. And no.matter where I sit theres no distortion in picture quality or color. This set delivers tge deepest blacks I have ever seen. The price was great on this set and the installation was professional, quick and easy.

I have the 2-year Geek Squad plan for my TV. I filed a claim when my TV screen stopped working but still had sound. I booked an appointment with Geek Squad, and they came to the house. They serviced my TV and gave me the info to call and order my replacement since there were no parts to fix my issue. The same day I called and the representative helped me with the replacement, ordered the TV, and set up an exchange date. Got my new TV without issues and my grandmother is very happy to watch TV again! It took 2.5 weeks to complete this which was long, but I understand that they had a full schedule when I made the service appt. I would recommend Buybest and their Geek Squad Protection Plans. The technicians were nice and helpful, the representative was kind and resourceful, and the Geek Squad delivery was quick. Thank you Geek Squad!

Got this for my TV and i have no doubt I have nothing to worry about.

Was a decent price over Black Friday sale when I bought a new TV. Hoping I don't have to make use of it but feel better knowing that I have extended support.

We took out insurance because it was reasonably priced.

I mean, it's good to protect your items, support is great. Do your research.

I love it and it looks great! Definitely recommend

Great for the price. Last t.v I bought did not last to long.

Good quality. Vibrant colors. Beyond my expectation. Delivery service is really excellent.

Warranties warranties warranties are they with it??? I can only go by my most recent personal experience and I have to say ABSOLUTELY. We owned a 2017 LG LED 4K HDR tv. We have been having an issue with it for the past year and a half and we honestly didn’t remember if we bought the 3 or 5 year warranty. After checking with Best Buy we indeed had warranty until 2022. Our TVs HDMI 1 port stopped working, the Ethernet port stopped working and every time we turned the TV back on all of our settings would be reset. Annoying. Also we could see faint vertical banding when the camera would move horizontally. Especially in the sky. Looked like vertical smudges. Geek squad came over and evaluated the TV. At first I couldn’t reproduce the banding issue but all of the other issues pointed to a module they said they would order and when it arrived they would come back and install it and it should fix all the issues. They said they would evaluate the banding when they returned. I found some content that showed the banding when they came back and they didn’t even bother opening the box of the part they ordered. They went ahead and deemed my TVs LCD defective and offered me a replacement. We chose a new Sony 950H as the replacement and we couldn’t be happier. WAAAAAAYYY Better TV than what we had. Being we had a great experience with Best Buy’s warranty. We purchased another 5 year warranty for this replacement. Thanks Best Buy. That was great customer service.

It is worth every penny. You should not purchase anything without Geek Squad protection.