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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 30,892 reviews
  • Rated 5 out of 5 stars

    Great Smart TV at an Incredible Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a beautiful and modern designed set with exceptional picture quality. I was lucky enough to get an open box item that was in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless. Always better to be safe than sorry. Worth the protection in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad helped me with my set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great communication skills and helped me out alot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as an insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem so i Haven't had a chance to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good thing to have when u have problems with equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value highly technical people warranty pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv stoped working and we were able to get a replacement. Very easy process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service ,courteous, knowledgeable and very professional super solid installations won't hesitate a bit for their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I make a large purchase I always get the 5-year Geek Squad protection plan. It has come in handy a few times and well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service when you need another pair of hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service I was provided for a fair price. Your geek squad representatives were professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a good thing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is this.... why go drop off my computer when I can have them remote join and fix the issues? Not to mention link my printer to the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection. I don't use it very often, but it's there just incase. And then it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection of the Geek Squad. Their professional, knowledgeable and they take the time to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can sit back and enjoy my sound bar knowing that its protected no matter what happen it and protected by a great company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t afford “not” to get this protection plan. I would never make a large dollar purchase amount without it. It’s always worked for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome coverage but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always tend to get the protective coverage for all my tvs at best buy. I have yetto use it and I can say that is a good sign. But at least ill know ill have the protection in case something happens. Ive read the guideline and it sounds ok. Just wish it was bit less in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my TV. I usually buy the added protection for my electronics. It's for peace of mind. Rarely do I have to use it but it's nice to have if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

    I would recommend this to a friend