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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30896 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 30,895 reviews
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is kind of expensive, but from what I’ve been reading I think it’s worth it. Apparently if you have anything wrong with your product, you just bring it to Best Buy and they’ll give you a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I installed myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, but most of my earlier products got issues after the warranty ends as if it is timed by Best Buy . Not even once I used the protection, but nice to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good options to have. Although I haven’t used it, it’s good to know that it’s available if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv somewhere else without a Warranty and after the year went by it started to mess up, now I get it all the time. Bestbuy makes it easier to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good because I have not needed yet Thank God but I have had it in the pass and it was good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase the additional 2 year protection plan from the Geek Squad after reading reviews. Hope to never need their assistance, but do have that peace of mind now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv. 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody connected my tv. But they had very good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Protection for my television was the best decision I made with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs are the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection purchased as a precaution. It's a "just in case" to have in my back pocket in case my Vizio has any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope that I don't have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is a little steep. I would hope that there would be a bit more dependability in the products and that protection services wouldn't cost so much

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to work very excelent service not a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv My husband loves it so much. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can fix anything you buy at Best Buy in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy products without it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was very knowledgeable and professional and explained step by step of the coverage and benefits of the protection plan. Gives me that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on my appliences and home devices. Peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Protection yet but for $40 for 5 years I wont be upset if i dont have it. Better to have it then to need it and not have it. Only 4 stars since i haven't had to use it so i dont know if its easy and simple or a pain to resolve problems with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Geek Squad protection for my new tv and it definitely gives me peace of mind knowing that it is covered for the next 5 years. If you're questioning whether or not to get it...Go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan of the Geeksquad. They are always polite and helpful

    I would recommend this to a friend