Customer Ratings & Reviews

The installation of Microsoft 365 was a blessing and staff was knowledgeable.

Geek squad has always been very helpful. I dropped off my laptop in the past and they’ve repaired it.

I worked for geek squad for 6 years. Believe me when I say a 5 year on an OLED is worth it. I’ve seen cases where no warranty was bought, and it’s sad. For any OLED tv it’s a must as only Best Buy offers this! Other line Square trade will not cover burn in, and will give you a hard time about everything to deny a claim. As a former Geeksquad employee we always put the client first and gave excellent service. Just note: for TVs this doesn’t cover personally neglect like breaking it. So keep it away from pets and children if worried. Otherwise all surges, burn ins, components are covered via replacement. Or give card to put towards a new purchase. On LCD with VA, IPS panel can’t say really as the biggest worry is a backlight out, and most CC will double your MFW if needed.

Good to have! Great gift for my daughter! Great gift for my daughter!

A must to have with the technology today. I purchased it to be on the safe side.

Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

Always buy the warranty that's what my mama says..

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

But where is my code to use for my free 2 month apple tv subscription?!

Always good to work with even though I've only had to have used the service once.

Convenient, better to have it and not need it than need it and not have it.

I love this, I use it as a monitor for my pc and it’s so nice and bright

purchased it but have yet to use it. The TV we have still works

Gotta have that peace of mind when it comes to any purchase you make.

I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much

Do yourself a favor and do not skimp when it comes to protecting your investment. Geek squad will replace or repair anything that goes wrong and coverage is quite comprehensive. And will provide a significant discount on anything that isn't covered. Not to mention excellent support for any questions or issues you might run into. The customer service is excellent and very helpful. When I couldn't properly get my LG oled (bought from BestBuy) to connect with my Xbox series x and soundbar (both purchased elsewhere) one call to geek squad and the rep walked me through the the entire setup a lot more thoroughly (4k 120fps atmos) than any website or video I could find, no questions asked! If you're spending your hard earned money on something you really ought to consider this added layer of security and protection to give you peace of mind.

Five year protection is really good for what it is Best Buy have some great protection deals

We havent had to use it yet but its nice knowing we have protection on our investment.

Fast and easy to help quick response friendly people