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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30897 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 30,897 reviews
  • Rated 5 out of 5 stars

    Keeps things from breaking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had anything go bad when buying the extra coverage. I guess that means it won't break if it's still covered!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible service. Got the runaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alway buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection plan. It’s worth getting will save you piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung KS8000 TV and I t is awesome. I also purchased the Geek squad protection because its worth it. I have used it before on other products and its well worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trouble free protection for your tech devices, easy repairs and returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice people at Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian and Anthony are awesome! Saw them twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that helped me did a great job and knew alot about tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the 2 yr service agreement. If I had any questions about what was covered, they easily explained. On a new tv this size, I felt it necessary to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to know we’re safe with our tv for 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad guys.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are super helpful and they are always there with an smile to help you.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect christmas gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, easy set up and pretty durable for a small tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpfull and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were reluable, knowledgeable and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year warranty is just for extra security just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife's choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cleaned my wife s laptop of all garbage. I brought two computers in have them upgraded and one worked the other went to recycle bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to protect big money purchases. Have used it in the past and it is a great deal

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Aquad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Geek Squad Service Plan for many years and have found it to be extremely useful for a variety of services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Greek squad and the people there very nice I had broken the screen on my phone and I wen to them and my phone was good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team is great when you have an issue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet! Purchased the Grek Squad service, as I have used it in the past, have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend service for your best buy electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad vas professional and installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was knowledgeable, helpful, and fast. Very happy.

    I would recommend this to a friend