Customer Ratings & Reviews

Awesome everything is fine and covered with geek squad

I would most definitely recommend this!! It’s great to have insurance

I was once a firm believer that the protection plans were a real rip off. I purchased once from a Best Buy competitor and out of caution I purchased the plan. Good thing I did. What a nightmare. NOW - I only purchase from Best Buy and I always purchase the protection plans. It seems a good policy for me.

They are very friendly, helpful, and professional.

Good quality products but technology breaks so good to have backup

The Geek Squad 2-yr protection flew by faster than expected. These geeks know how to get the job done in a timely fashion. The protection is neat with no visible wear in sight. The geeks won't have you waiting more than a couple of minutes if not too busy to assist you. It has been a while since purchasing my device but no major signs of wear and tear. The geek that serviced me was exceptional. I was very impressed with the customer service.

Whenever I need help tech support Geek Squad is there to help very knowledgeable and always help me out can't go wrong I recommend getting out from Geek Squad if you can't figure things out

5 Year Great Price, you always feel that you have no worries for five years.

It’s protecting your investment. Self explanatory and worth it

I purchased Geek Squad expert service for one of my products that i cant remember. I have not needed to use them as im pretty technologically savvy myself and can do most things by myself. I downloaded their phone protection app for my cell phone and i use that quite often to clean my phone, scan for any issues, and backup all of my phone data. The app is great by itself and easy to use. I would highly recommend.

It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

Excellent quality picture. Perfect sound. Highly recommend this tv.

I paid for this just because I know how my kid eels in the last TV I had he damaged it so I paid the money for five years and I think this is a good warranty. I recommend everybody to get it especially if you know how your kids are and they like to throw things and stuff like that. This is a must have for your TV you guys.

Peace of mind in case something goes south with my new Samsung TV

Love the service and the customer service over the phone.

I purchased this with my LG G2 because, although they are rare, LG is not reliable when it comes to product defects. It was like pulling teeth to get LG to refund my LG G1 when he randomly died the first year of use (totally random and rare event). After taking months to get my refund I went with Geek Squad Protection on my next purchase. Best Buy has hands down the superior protection plan. Totally worth it on big purchases, in my opinion.

Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

Love geeksquad employees are the best thank u best buy

I basically bought this TV since I was scared if something happens the TV over all I wouldn’t have to buy one all over again.. but yes this is deff worth it!

Geek squad never disappoints. They are able to fix jut about anything.