Customer Ratings & Reviews

I love my TV and this be my second one and I going to get a larger for my family room

[Employee of bestbuy] Great piece of mind protection for my new Sony Bravia 5!

Worth the price. I take care of my stuff but you just never know.

Haven’t had to use and i hope i never do but glad i have just in case

Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

Standard protection is a must to keep your quality items in Tip-Top shape.

The Geek Squad did an excellent job installing my 7O inch TV.

Really worth the value! Enjoying the assurance of the warranty.

Got it to be better safe then sorry. The cost was not bad.

The Geek Squad is an amazing service, and it is the reason that we only purchase electronics at Best Buy. We recently had an expensive television's picture stop working. One simple, quick call to the Geek Squad resulted in a fast, in-home appointment. The television could not be fixed, so they offered us a current replacement, as we were still within the 5 year warranty period. When nothing that was available would fit into the space, they refunded our entire purchase price via a Best Buy gift card, instructing us to simply go to the store and choose any television that we wanted. They have setup home theater for us, so many times we have used them. Again, we would not even try to own electronics without their support. We always buy the maximum Geek Squad service, and on so many occasions, it has been well worth every penny spent. Love this service, love the Geek Squad's professional, knowledgeable technicians.

The TV i bought is a gift for my sister in law. She moved in to a new apartment and she loves her new tv.

So glad I paid for this. Our TV stopped turning on after about a year and half of use. Since I got this service they are coming to make sure that it can’t be fixed and if it can’t it’s getting replaced for free! Can’t beat that!

I am loyal to Samsung TVs never had an issue until this tv made a pop noise and went out. The motherboard was out of stock since this size is no longer sold and BB Geek Squad replaced it. I like the Geek Squad but had to wait 2 weeks for an appointment and another week for an ordered part that was cancelled just to replace the unit. I will not be purchasing the warranty on the new unit due to this, as I have additional insurance for all electronics in my home. Do better Geek Squad!

I have always purchased the Geek Squad protection plans for large purchases. Thankfully I have only had to use it a couple of time, sure glad that I had it. Some people don't care to or say not purchase. I personally always feel better when I do.

I bought the 5 year protection as my last Insignia stopped working in the 4th year, which was disappointing. If this happens the same way with the new TV within 5 years, I would expect BEST BUY to replace it . Ideally it would continue to work longer, but if it doesn’t, I will not be left holding the bag with nothing.

Excellent customer service. Very happy with our purchase. Will recommend.

Gives me the peace of mind just in case something were to happen

The Geek squad protection is a must have to have on your most expensive items.

I wouldn't buy an extended warranty anywhere else. This one is actually worth it

So we got this after debating several monitor choices for our new PC, and I'm so glad I decided to grab this. It's great for gaming, okay for office work, incredible for watching shows and movies. It's only 42 inches, which is small for me for movies, but the quality is out of this world. I usually go for soundbars/speakers right away but I found the built in speakers to be manageable for now. Love it!