Customer Ratings & Reviews

GOOD SERVICE TO HAVE IN CASE SOMETHING GOES WRONG. I WOULD HIGHLY RECOMMEND HAVING THIS SERVICE TO ANYONE

I am satisfied with purchase. I feel safe knowing that my tv is protected with a warranty

Geek Squad® protection keeps our devices safe when manufacturer warranties are shortened.

Great to have for future issues...................

Only had to use couple of times. Great service and peopel

You can always rely on geek squad to assure a working product.

Unbelievable picture and sound the 4k smart TV is the best I have seen very happy with it

This is one great product and could also be a great gift

Always buy the plan for larger electronics because you never know what could go wrong

Agents fixed my doctorate laptop issues in a timely manner

The geek warranty is overall a good product because of all that it covers but it over laps with manufacturers warranty. Did buy it and so far happy.

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Love the hassle free service if something’s wrong it gets fixed

Amazing product. Will recommend this to my family and friend

Amazing product. Will recommend this to my family and friend

It's good. I don't know what to say. It's a simple thing

Amazing quality and a great product at the perfect price point

I never used , but always recommend, sometimes you don’t buy , and you need lol

My first flat screen. Nice picture clarity and color. No complaints and very affordable.

I will never buy a product without geek Squad coverage. Easy to make a claim if ever needed!