Customer Ratings & Reviews

Haven't had any need to utilize, but have in the past and received great service.

My wife Samsung went out geek squad was unable to repair it had no problem getting a gift card for full price of the TV used it for the standard warranty on my new 65-in OLED TV

I have been a customer for 10 yrs and was elite premium for the last 8 and i dont own a business, it was all for me.. i ALWAYS buy extended warranty.. Geek Squad is great.. cant believe sometimes how much i spent at Best Buy.. but i did.. lol

I always buy warranty on electronic. Doing so will give you peace in mind.

[Employee of bestbuy] Geek squad serviced my tv. Weren’t able to fix so they gave me store credit for old tv and I was able to purchase a new tv for no cost. Awesome!

Sure it may cost a little extra, but you get extra time on your warranty... No brainer

i got a problem before with a tv, the send a technician, and they give me a gift card for the amount i paid, because the tv was not fixable, so next time i got the service again, so i dont loose my money

I purchased this for my new Hisense TV. The TV died in 6 weeks and when I called the Geek Squad I was told I had to deal with the manufacturer for the first year of the warrenty. This is understandable. The Geek Squard member was very nice. My issue was when I tried to cancel it my refund was prorated.

Our previous tv (Vizio) used to jump and had a "squiggly" picture when the scenes changed in a show. It was about 1/2 the tv picture when it did this. Geek Squad came out and looked at the tv, replaced wires, replaced the mother board to no avail. They did everything they could, but the tv couldn't be fixed. Made it easier to return it for a new model. Very professional and worth the warranty price.

Definitely a must for any appliance. Good service and easy to call for assistance.

It's great to know that I have a service plan in case something goes wrong.

They r the best in town for warranty and coverage options

I would have been out $3,500 if it wasn't for this protection plan. I'm now a believer in purchasing these plans as they replaced the tv for a new one no questions asked

Great prices, professional support, good customer service!

Always great help when something goes wrong and easier fixing than by myself lol

If you're getting something expensive, grab this and save yourself some money and headache in the long run. Remember these appliances arent made to last forever.

Well worth the money for this plan. A few years after buying the TV the picture went out.. Geek Squad came to the house in two days. Couldn’t fix the TV so they gave me a new replacement TV. No charge. I will also by their service..

Bought this because my 18 month old Bravia x85k stopped working. Have not had to use it yet. $300 for 5 years on a $1500 tv

This is a very valuable warranty for five years after original warranty

Haven't had a problem on Hisense Tv's but there's always a first time, knock on wood. I bought the TV reg price was $1000, for 75", I got on sale for Christmas for $600.00, The protection plan was $ 75. or close, I am proud to be protected. I had the use the plan on another model TV, and bestbuy honored very well.