Customer Ratings & Reviews

The agents helped me load my tv to my vehicle very positive

If it wasn’t for GS coverage I wouldn’t even be making this review thanks for fixing my issue

Get the geek squad warranty with the the TV this was the reason I got it cause my old series 6000 was replace with my new 7000 cause of this warranty.

Hopefully I will never need this 5-year protection plan for my new insignia 58 inchTV, but if I do, the price of 59.99 seems like a really great investment for additional protection.

But this for all tvs , I am usually the guy that says no to this by default. But I got it because the tv was so cheap. It was tcl, of course screen went out after a year. Called best buy came out next day , evaluated tv . Got to pick a replacement and pick it up same day. Could of had it delivered but I am impatient lol. Just get it.

Haven't taken a warranty out in several years. Awesome to have just in case something goes wrong with new items.

honestly, geek squad protection is one of the best i’ve ever used. they are always such nice people to talk to and they always find a solution for your problem!

geek squad protection is great to have espcially for a quality product. 5 year will comfort me in knowing that im covered. its great to have. hopefully wont need it but you never know.

So i brought this television because my other one broke and i always been a fan of Samsung. The quality of this tv is A1 just so clear and well worth the money. I highly recommend it.

I have been a customer for 10 yrs and was elite premium for the last 8 and i dont own a business, it was all for me.. i ALWAYS buy extended warranty.. Geek Squad is great.. cant believe sometimes how much i spent at Best Buy.. but i did.. lol

I would never purchase any electronics without the Geek Squad service. It gives me the peace of mind that I will not be alone if or when problems arise.

The delivery team is always professional and clean cut people. Enjoy doing business with them.

The geek squad is also so helpful with computer and tv repairs.

I have used the Geek Squad for many years and am so very happy with the service they provide. I am not computer savvy, but I don't have to worry about that. I get help from Geek Squad at my Best Buy store, online when I chat with them, or over the phone when I call. How covenient is that! They even bring the "tech lingo" down a few notches so I understand what they are trying to tell me. Couldn't live without them!

I have had overall luck with the service for the past items I've purchased in the past. Most times they provided a box to ship back the defective product and they send a replacement quickly. The only time I needed to go to the local store was to move data from an old PC to a new PC. The staff was pleasant overall, however needed to get the supervisor involved to cover the data transfer per the agreement of the plan since the team member was new and unfamiliar with the plan.

It may initially seem expensive but I recommend getting the 5 year plan on new technology. It has come in handy for me on several occasions throughout the years. The purchase of this protection plan is on a TV that I received at no cost because the previous one was covered by a 5 year plan.

Haven’t had to use this yet and the tv is holding up just fine. But it’s in a young child’s room so the cost for peace of mind that whatever is broken can be fixed makes the value worth it.

I had taken Greek Squad protection plan for my 43inch samsung tv. Everything went smooth and easy with protection plan when i hd issues with my TV and exchanged with new tv which is working great so far

I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

Geek Squad Products Definitely Recommended For Everyone