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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 30,880 reviews
  • Rated 5 out of 5 stars

    Always get warranties and never need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you bit electronics I don’t think there is an easier process than dealing with Best Buy. So for me it’s a no brainer on a product over 1500 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and Their availability is very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing that your covered. The 5 years is a lot of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Guy Took Care Of My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy was nice, professional and carried the TV with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and hope I never do. This if for a TV I got my mom. This protection gives me peace of mind knowing Best Buy will take care of issues should there be a problem and my mom will not have to worry about any cost out of her pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers screen burn on OLED's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST VALUE. MUST HAVE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect the electronics in my home. Had to use it once, no questions asked. A tech came to my home and did his job. Unfortunately the TV he was working on was trash and couldn't be fixed. The protection plan covered the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable, helpful crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I didn't use the GS to install my products, they were very friendly, knowledgeable and extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you ever wonder if you need Geek Squad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever wonder if you need Geek Squad protection, don't struggle. Especially electronics these days.. their life span is short and build quality is not quite guaranteed. Your warranty will give you complete peace of mind!. At least my experience with Best Buy warranty has been always pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad service for my other TV and when that one broke down they were true to their words and traded it in for a newer TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Just in Case protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the extra protection for Just in Case. Great price to have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for used products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting because I bought a used product and the coverage makes the price worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty as I’m single and know nothing about electronics. I consider it an insurance policy on my mental health!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my TV in 2021, and it started to act up, and the screen started dying. I took it back to Best Buy, and they returned it with NO issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this and hopefully won’t. But I wished I had it on my last television that went out after a year and a half. Could have saved hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a great looking tv had it for over a year I love lg oled’s they really are the number 1 Tv’s for movies, shows, and gaming.

    I would recommend this to a friend