Customer Ratings & Reviews

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

Great Service, pleasant and helpful staff. Very Accommodating.

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

Picture and colors are good. Great for gaming in a bedroom.

The agents helped me load my tv to my vehicle very positive

Always great to have a warranty on the event something breaks and geek squad is always super helpful

Great value for a $200 TV. A lot of these budget TVs are pretty nice, but dont tend to last more than a few years

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

I bought the extended warranty for our 65” TCL Google Q6 tv really cheap insurance if anything happens to our tv.

The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

Haven’t had to use it yet, but I’ve had nothing but positive experiences with Geek Squad and their warranties in the past

due to the impending circumstances that happen on a daily life - it is always good to be safe - I have had issues in the past and if it was not for me having this extra protection - I would be in sad shape - I always get the protection even if I keep the item for 10 years - it may happen down the line

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.

My last tv only a 1 year warranty when it broke so that didn’t help. Made sure to get the longer warranty with this new tv.

We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

Never not get it. got it many times cause its a must have

The geek squaw protection came with the t. V. So it's always nice to have protection especially when it's free

Have not used yet but wouldn’t buy the tv without purchasing

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.