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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30885 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 30,883 reviews
  • Rated 5 out of 5 stars

    Versace geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was spot on as usual. I specifically wanted Geek Squad cause I believe they are cheaper then their new protection plan. That and they give awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is honestly the best. I’ve also bought it and twice I got store credit for a newer device that they couldn’t fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Layer of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use especially when tv whent down. They were really easy to reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this service yet. I bought it in case my tv has problems and will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first qd oled from Best Buy and wanted to have confidence about the tv. The 5 year warrabnty is a bargain for Oled tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this plan because my old TV went out after having it for 2 years and to fix it would cost the same as a new one. This plan will save me a lot of money if something goes wrong with my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart T.V. warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Buy without this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when needed! Definitely helped fix a couple of my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my HP Envy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a great job of offering support with Geek Squad. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with lifting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very nice helped me move my tv did a great job assisting me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

    I would recommend this to a friend