Customer Ratings & Reviews

If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

Great tv good picture really pleased will definitely be back great place to buy from

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.

The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

Wonderful service! Havent used it yet but heres to 400 dollars!

This is a great TV. The delivery went perfectly as well. I am completely happy with Geek Squad and Best Buy.

Used in the past and pretty straightforward service, they stand by their commitment to fixing your product.

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

Awesome quality service happy to have Best Buy by my side keep the good work up !! Love you guys

For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.