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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 30,887 reviews
  • Rated 5 out of 5 stars

    Best Service Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never be without the Geek Squad service plan. It is the best think for electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage that’s needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the additional cost, get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service on manufacture component failure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is there when we need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys showed up EARLY on the scheduled delivery date. That is the first time I have experienced that. The were quick and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t had to use them yet but just from previous questions they’ve helped me with they’re great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year warranty when I purchased my tv. Had to use it after 3 years worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Technical & Product support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely alway's purchase Geek Squad support & extended support with all my technical devices , most manufacturer warranties fall short on/with technical support and Geek Squad alway's offer quality alternatives & recommendations .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo monitor is the clearest monitor I have used. I will purchase another one for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security-related

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't usedbut bought just in case.Last Tv died after a few years wanted coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last TV went kaput in a year and a half, having the protection plan was a must. Easy to set up getting a replacement if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were able to answer all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paid for their service only because we have bought so many products that we just wanted to make sure we were covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Nice tv Picture quality excellent . Recommended

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    OLED for life

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best TV I've ever owned. Very minimal set-up required to get the right picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helping with tv and ect had no problems with no warranty here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an opportunity to use the Gerk Squad Protection. My TV had an intermittent problem. When the service guys came out to my home my TV was working fine. The technicians replace the defective part and I haven’t had a n issue since.

    I would recommend this to a friend