Customer Ratings & Reviews

LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

Had my 70 inch Sony tv go out. 1 week left on my 5 year warranty. They refunded all the money I spent on the TV. Helped me to buy replacement. Great to work with!

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

Always helping with hands on tech issues. Great customer service skills as well!

I love the geej squade they have fix laptops and answered many questions. I recommend them.

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

Amazing Product and Value. Unexpected need to replace our Bedroom TV. So glad we chose this TV!

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.

I was able to get a 5 year warranty on an open box TV at the time of online purchase which thankfully I did because the in store rep told me this isn't even offered when purchased in store. Great deal for those that know to get it at the time of purchase!

I have always had Geek Squad protection and it always paid for itself with the professional service they provided

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

Geek squad representative was outstanding. Arrived timely and performed service quickly.

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

The best insurance plan around. $247 for 3 yrs and if they can't fix it then they will replace it. How great is that

When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

Tv is working great and the color is way better than I expected. Thanks bestbuy!