Customer Ratings & Reviews

Love Geek Squad. Best buy has a great warranty program!

Love Geek Squad. Best buy has a great warranty program!

I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

We had a tv that stopped working for no reason.after several repair calls, they replaced our tv and it’s so worth having this service.

Bought the 5 year warranty to protect my new Toshiba TV

I always buy these things and from timer to time have had to use them and Best Buy does a great job in taking care of their customers

I purchased a refrigerator and Im happy with it. Good quality andservices.

I had my new TV delivered and mounted on the wall (additional cost for the bracket) and had my Direct TV remote programmed for all of the Smart TV Functions, plus the 5 year protection plan.

The agents came and looked at my TV and tryed to fix it. Couldnt so we got a credit of use in the store or on line. Good job.

the care plan is worth it if you are worried about your technology working up to 2 years from purchase. It's worked out in my favor a number of times.

When buying a TV I always get the Geek Squad protection to replace the TV and insure that I get a better value in my purchase

I am not a techie, so I count on help front the Geek Squad. They are always helpful, respectful, and patient with my lack of knowledge. Love knowing that they are there if I need assisstance.

I love having the comfort and the protection of geek squad covering my product. They will come fix it or replace it if anything happens

I don't think I'm going to be purchasing insurance for my products anymore. They have all held up pretty well and plus the insurance is expensive especially when you don't put it to use.

I bought a Sony Bravia and feel much better knowing I have this protection other than manufacturer’s warranty.

Don't purchase a TV without this insurance policy. Took a while to order and deliver but worth it!

nice protect. I have used an item like this and am very pleased with it.

Hopefully this new Toshiba will last longer than 3 yrs and the 2yr warranty will suffice

It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.