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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 30,900 reviews
  • Rated 5 out of 5 stars

    Bargain!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this option. They pick up and figure out the problem at your home without the inconvenience of dealing with the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to retain their service, I purchased it for peace of mind because life happens and when it does, the end result tends to be costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came to diagnose the problems with tv After waiting the specified 60 days they replaced it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year geek squad protection great plan I always buy this to protect all my things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the 5 yr warranty for the protection of the product. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access to the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something may not work correctly and having this makes me feel better. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have this warranty. I bought it with my computer and if anything happens, it would be sure to happen in two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this plan. They replace or fix with no problems. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squeak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad saves the day! Always available to help me when I needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and so good. Makes sure ur covered when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TMAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful with the selection of this tv. Wonderful help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just in case Best Buy employee told me to get it and I can return the device if it’s not working for a store credit or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Greek squad protection. I put it on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat protection plan and customer service hands. You'd be a fool not to get the plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I know they will be there to help when I do!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product was replaced since they couldn’t fix the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the Best Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the service you NEED when you make any kind of electrical purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good to always have a reliable backup team behind your investment.

    I would recommend this to a friend