Customer Ratings & Reviews

It just arrived, I installed it and everything was as expected, great image quality, sound. The perfect installation process, the TV does everything almost by itself, I recommend it to all those who are lovers of good things in terms of quality-price, I recommend that two people assemble it due to the weight and safety

Great product! I have a peace of mind knowing that Geek Squad is there to assist me with the product that I bought!

My computer got hacked I took to the geek squad they solve the problem now I have a peace of mind knowing they have my back

Always buy the warranty with electronics. I regret buying this Roku tv and will buy a better brand next time.

Great plan for new TV. The price is good for 5 years.

Haven't had to use Geek Squad yet which could be a good thing!

Like the tv has great picture quality and like it has the apps on it

5 year protection plan was affordable and gives you a extra layer of assistance if something goes wrong with your purchase.

Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

I typically don't do extended warranties, But these days, unfortunately, manufacturing quality isn't what it used to be and I didn't want the hassle of dealing with the manufacturer if my Polk S2 sound bar died... and die it did. It was a breeze to walk into the Best Buy store with my soundbar and accessories and get an immediate refund for exchange or upgrade to another system. Definitely worth the extra $24.95 for ease of return and peace of mind. Not too bad for $5.00 a year for 5 years of insurance.

like the title says it is definitely worth getting five year protection plan, anything goes wrong with your product they will have geek squad come out to your house figured the conditions of the damage product attempt to fix the damage product and the third time after they come out they decide they cannot fix it they will replace with a new product or write you a check for the amount you spent for product . I feel this plan was made for the customer not for the company, the customer no matter what the outcome will benefit from this five-year plan.

It is a good plan to help one feel worry free. I just hope it would not overlap with the first year manufacturer's warranty so that there will be more years to be covered in total with less cost. Here is what I read online: "You should also check whether the coverage of the service contract overlaps with the problems and time periods the manufacturer’s warranty covers to avoid paying for unneeded coverage. You may find that any additional coverage is not worth the additional cost." I understand the coverage is different, but what I really need is a longer time manufacturer’s warranty with less cost (Accident coverage is not so important for me. I always use my furniture and electronic devices very gently and carefully).

I always get the warranty package!!! Highly recommend! I had my previous TV from Best Buy and it went out after only 18 months. Best Buy replaced it and reinstalled the new one at NO Charge!

Thankfully, I haven't had to call them about my tv, but I've had good luck with them in the past of laptops and other pcs.

Thankfully I have not had to use the warranty but having it is definitely a peace of mind. Great price for it as well! It covers everything I would need it to!

The geek squad has never disappointed me. Anytime i called with a issue they guided me through each step with no problem.

My TCL, in its 4rth year of service, failed to come on one day. I took it to Best Buy with the warranty paperwork. Less than a week later, I received an email that they were declining to make the repair and that I could come in and present the email and get a replacement TV. That is what we did and the process was seamless and also painless. I am pleased that we had that warranty.

Great protection plan with a good price for 5 years.

Love the ability to purchase this for peace of mind!

They do great work and help with all my needs even time I have a question they know the answer even ten years back when I purchased stuff for Best buy they can still help .