Customer Ratings & Reviews

Protection Plans are pretty expensive but when you need something repaired or replaced the agents are on it, and it's usually a fast and easy experience.

Prices goes up for the more coatly items purchased. Walter (Buy cheaper )

I have used the warranty twice. I received excellent guidance and help each time. Service was on time and professional.

Geek squad protection plans are worth the extra money. several years ago I had purchased a 46" Samsung 3d/smart/hdtv. after less than 18 months, It had a huge dim bar across the screen. it was irreparable and Best Buy had to give me, at minimum, what I purchased. they no longer had 46" 3D/smart/HDTV's, so they had to give me a 55". The plan saved me from having to buy a new tv and I also got a size upgrade. can't beat that!

Only place i buy my electronics.. just make sure to get the warranty

My tv had went out after two years and I remembered I had purchased the Geek Squad. They replaced the tv and schedule delivery/pick up and the morning of, I get a voice mail, our guy is sick. I took the old and picked up the new and received a $20 gift card for my troubles.

This the best low budget tv you can find on the market. I definitely will want this tv in a bigger size one day.

This has helped to get answers to all of my queries and give peace of mind that my TV is protected for the next 5 years (a typical life for a product like that). Bets part of this is that if my TV breaks / has any issues then Best Buy Geek Squad Total Tech Support will fix it and if they can't then either they will replace the TV at no extra cost or if the current TV model is no more available then I get the price of my TV back to buy another TV.

Solid and straight forward warranty. Cant go wrong with coverage

I hooked it up myself but I like the idea that Geek Squad will fix the TV for 5 years if anything goes wrong with it.

TV got here safe and sound without any breaks in the display.

One of the best things I love about Best buy is their protection plan. They are great

With this protection I feel very comfortable with all my kids around the products that I purchased

It was a bit rough I was passed off a few times and given someone cell phone to contact for repair/replacement.

Agents were very helpful in helping me find my product and made sure everything went smoothly.

The Geek Squad Crew arrived on time. The were very considerate of our home. The wore shoe coverings. When they were finished they cleaned all the dust from hole drilling. Their installation of the TV quick, accurate and professional. After all the physical work was done, they spent almost 30 minutes showing and teaching my family how to use the new remote. They also showed the family all the new available features built into this TV.

Repairs or replacement you dont have to worry for a long time with this buy. If you have the money for it, why not! Esp since newer appliances don't seem to last now a day.

I always get the extended warranty on the higher price electrical items because the two times I have had to use it they did not give me any hassle at all. One of the items was a vacuum and because it was non fixable and no longer stocked (three years old) they gave me my full purchase price back on a gift card. Also other places make you use the manufacture warranty the first year before the extended warranty kicks in, but the geek squad protection handles all that for you.

I would recommend a Geek sqaud extended warranty. I bought one for my 75” tv. If they can’t fix it , I believe they send you a check for your purchase price. The TV is 85 pounds so it’s not something I want to lug back to the store or to a authorized service center

Geek squad is very good for yout warranty there very fast to get your product fix if they can't fix they will give you a store credit to purchase anything in bestbuy store