Customer Ratings & Reviews

I always purchase this service when i purchase large items. Usually, i do not need the service, but when electronics fail this service is worth every penny.

I had the Geek Squad warranty. I had an issue i made the call to them with in 2 days they came by diagnosed the problem as a bad mother board . I was told the geek squad service would replace it at no cost . They contacted me within a day & schuled an exchange day . It took about 6 days from start to finish they picked up & delivered the new . All in all its worth it .

Never had to use it. Other than having my TV installed

I have never been disappointed when I walked into a best buy. When my son needed a computer for his first year of college he received exactly what he was looking for.So yes I can say it was our BEST BUY

Had the tv for almost 2 years. LG makes the best TV’s

I've used geek squad warrenty in the past and they do honor there warranty and this plan is price great for product i purchase.

Geek squad has some of the best protection for customers. They’re one of the few businesses left that doesn’t treat their customer’s insurance/protection coverage like it’s a personal inconvenience to them, or operate it like a scam and not actually protect your purchase when you try to get them to honor it. I don’t usually opt for “protection” because it is usually a scam. I do at Best Buy though, because they’re known for actually honoring their protection agreements.

I truly recommend this protection I always like to buy extra protection for the items that I buy , if you want to be with no worries just get the protection plan.

I’m always add Geek Squad Service as you will always be taken care of by friendly agents. You get what you pay for.

I just bought this protection to make sure that I won’t have any headaches with my purchase during 5 years.

Always always get the extended warranty you never know what can happen and bestbuys always come through.

My goodness you definitely don’t want to purchase any electronics with this protection It is so worth every cent You never know if a product will fail so protection is of the utmost importance Easy replacement process

Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

Top notch service for not only all my electronics but customer service is top notch as well

My last TV started having problems/ So the 5 year warranty came in handy

Really glad we got the protection. It’s so worth it for a piece of mine.

I bought a television over 4 years ago, Had to take it back because it was malfunctioning. Customers, anytime your purchase an electronic item from BestBuy, always, always, always purchase the extended warranty with the Geek Squad! Indeed it the best investment ever. They truly stand by their word! They refunded my money since they weren’t able to fix the television and I bought a brand new updated one with better features!

I bought my LG CX TV from Best Buy solely because they offer this protection plan. They are the only warranty/protection plan out there that I know of that covers screen burn in. I have always wanted to get an OLED TV but was always afraid of burn in. With this protection plan, I was able to safely take the leap and boy am I happy I did so. If you're in the market for an OLED TV, don't even think about it, get this protection.

I bought my LG CX TV from Best Buy solely because they offer this protection plan. They are the only warranty/protection plan out there that I know of that covers screen burn in. I have always wanted to get an OLED TV but was always afraid of burn in. With this protection plan, I was able to safely take the leap and boy am I happy I did so. If you're in the market for an OLED TV, don't even think about it, get this protection.

Very professional team installed my TV and took away the old one. All my questions were answered,