Customer Ratings & Reviews

I've never needed to use the geek squad service plan that I purchased, but when you meet them in the store you know they are totally capable of handling any technical issues you may have with a variety of products. Definitely something I suggest with every purchase, especially those who aren't tech savvy, like me.

I haven’t used the geek squad yet but once I have a problem with the tv they will be the first to know

Got the extended warranty on my new TCL. Well worth the money in my opinion as I am not familiar with the brand coming from an LG.

I have been getting this plan on every tv that I have bought from Best Buy and it’s been a real life saver. It has helped me to replace the damaged or broken tv and be able to upgrade at that time as well. They also do the take down and set up to help out as well as take the old tv and box to dispose of for you.

So like any product warranty you wont use it if you buy it. Or? I buy these warranties with things I don't want to carry back or printers so if the ink cartridge explodes. The only bad thing about these warranties is that one of the years runs concurrent with the manufacturer warranty so you don't get the true amout of warranty you are paying for. nice thing is that if something happens just take it back and throw it up on the counter.

Not much to say since just got it and nothing gone wrong yet, hope you don't need it but feel relief that do. Just reviewing for the gift card entry.

Have had to use this protection twice and both times was a pleasant experience, I believe it is better to have the protection and not need it than to need it and not have it, honestly I can recommend getting the extended warranty, without hesitation

Alway purchase the protection plan. We have always purchased the protection plan for any and all appliances that we buy from this store. Have always received prompt and quick repairs or replacement.

I highly recommend Geek Squad extended warranty. I have had 2 TVs fail which, were covered by the warranty. Best Buy replaced both TVs no problem. All I had to do was make the phone call; the new TV was delivered, and the old TV taken away. In fact, I upgraded the last time and just had to pay the difference.

The 2-Year Standard Geek Squad Protection is a very important addition to any appliance or electronic purchase you make at Best Buy. It gives you the added confidence that should any problem arise with the item, you know that the Best But Geek Squad team is there to assist & rectify any problem with your product. It is a very good addition to any purchase you make both for yourself or for items purchased as gifts.

A guarantee that it’s going to be perfect is well worth it all

Worth every penny. Great customer service. Terrific personnel.

Geek squad has been awesome not only did they accepted to take a look at my TV once they found the problem and we're unable to fix it they were very truthful and kind to refund me what I had pay for the television. I was eskeptical in regards to their service but they are amazing.

Thankfully I haven’t had to use it yet, but it’s great to have the option

Awesome service! Great customer service. Wal in wait time was not too long.

This insurance is extremely important. After replacing another TV brand twice, I was able to replace my TV at no cost with a more reliable brand and of course, purchased insurance again as a precaution.

At the first sign of burn in, Geek Squad immediately swapped it out for a new TV

Great quality, image is really need, excellent size for a living room, really fast, I would definitely recommended, and for the price you can't find a cheaper one.

This saved me money in the end and unlike a lot of insurance it was used at point of purchase which made the transaction simple.

At first i wasnt to sure about getting this, the TV was already expensive enough right but then it was brought to my attention that anything could happen and in the past i have had TVs damaged without having a back uo plan, getting this protwction plan was and still is a great choice if you truly want this TvlV for ling term.