Customer Ratings & Reviews

Perfect Dorm Room Size Smart Television! Purcahsed for a new college goer and its loved. Geek Squad hasnt had to be used yet but its always great to have extra protection. Purchased because its better go be safe than sorry.

Wonderful technician. He explained everything he was doing and made sure I understood everything. Very impressed with service. On time and very helpful.

The most famous consumer tech-support service is undoubtedly Best Buy's Geek Squad. Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. It's also the least-expensive service I've tested and includes a license for top-notch security software. Geek Squad technicians, on the whole, delivered the best results among the services tested, and they didn't pester me to purchase additional products.

Great service! No matter that the problem was they could always answer any questions I had

I haven't had to use it yet but it's good to have on standby just in case.

This service is amazing for the cost. You can even bring in device’s that you didn’t purchase from Best Buy to get fixed. They will even install your car stereo system and if anything happens they will reinstall your original system which is included with the service. Can’t go wrong with Geek Squad protection!!!

Very affordable accidental insurance for the tv I purchased.

The security is definitely worth the money we all know life happens and i will always go fir the protection

The agents brought it in but I didn’t have them mount it

Definitely worth having the protection incase anything happens.

I would always get this warrant I hade it before and it always payed for it self

Helped us get a new TV even though this isn’t what was supposed to happen. Sales rep misinformed us. Thank goodness!

Its a good thing to have in your back pocket sorta. Definitely if your devices are not working to standard order.

Worked when I had a repair on my television. Glad to have this access.

This is one of the best tv's I have ever bought, Samsung is by far superior to any other Tv brand in the market and purchasing from Best Buy? everything will always go right. Don't forget to use Geek Squad!

Bestbuy technically support is the best Geek squad is very reliable

would recommend best buy, service, quality, pricing

Can’t go wrong with the Geek squad!! They not only know about tv’s, computers & laptops but cell phones as well!! 2 thumbs up!!

Would not purchase a new higher cost electronic without the extended warranty! Our last Samsung TV went out 30 days before our previous extended warranty ran out. Old set was replaced with a new one at no charge.

For the price worth it. Protects against basically anything i think