Customer Ratings & Reviews

I javent had to use this warranty as of yet,but i have never had any problems in past.

I got a 5 year extended warranty for my Vizio TV. Recently had to have Geek squad come to my house. They replaced my TV with a new Vizio TVbecause of cost to repair it. I took my old Vizio TV to the nearest Best Buy and they exchanged for my New Vizio TV. With no hassles or problems. The agent who came to my house was freindly and new what he was doing. I woyld recomend that anyone buying electronics at Best Buy get a Geek squad warranty.

Highly recommend to get with purchases. My TV started to show bright spots on the edge after nearly 2 years. Made a call. They sent someone out. Determined the tv needed to be exchanged. Since my tv is still usable I was able get a gift card for the full amount I paid on my tv and keep my tv. They went above and beyond.

I haven't had to use it for this product, but the Geek Squad has never let me down in the past.

They were easy to talk to about my first purchase and its problem

Some service contracts are questionable based on their trustworthiness. Best Buy/Geek Squad is a reliable choice when buying a service contract!

Unknown, have not used yet this yet. We will see how it works in the future

The service was great, helpful and very informative.

Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

Floor staff uplsold me to the 5 year protection plan. Hopefully i dont regret it

Purchased this with a previous tv and when the tv’s screen was starting to go, best buy was able to replace the tv. It was worth the purchase! They did a home visit to look at the original tv and then set up a replacement with a time and date for the delivery! Highly recommend!

This is a great service to have with your cellphone.

Geek squad protection at a price that was reasonable to the price of the item purchased. One of those thing you buy that you hope you never have to use. But there is peace of mind knowing it's there to protect our new TV.

I allways get geek squad.very good .you thay can't fix you product you get a refund. Are the same product. No hassle.

Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

The agent is mounted my TV and connected it to all my spectrum devices and Internet services

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

Through the years I have purchased numerous extended warranties. Some I never got to use or test. Of Those that I have had the experience of using, most have been disappointing for several reasons. However, for the added cost, Best Buy's Geek Squad's Protection has never disappointed. In fact, I have had several occasions to have to use the Protection Plan's I have purchased and never been disappointed and in fact, the results have surprised me at how great the coverage is. If you get anything from Best Buy that has a extended Protection Plan, I recommend it whole heartedly!

Geek Squad 5 years plan save my bacon on TV’s twice now, it’s a must have for any owners purchasing at Best Buy.