Customer Ratings & Reviews

Fortunately i haven't had to use it on my latest purchase but i have needed it on other purchases and was completely satisfied with the way it was handled and the results It's a Must have for electronic purchases for me

Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

Helpful with all my questions very knowledgeable about product

Geek Squad Protection has saved us on more than one occasion. Highly recommend!

THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

Great store and delivery service. Would definitely recommend.

My Samsung tv had black circles in the screen during white screens tv was replaced with no problems

Worth it! Comes in handy when you least expect it, got a new TV last time I used it. TV stopped working after I moved to a different home. Geek Sqaud guys stopped by and replaced my TV with a new upgraded Samsung.

The agent was amazing. He really got everything taken care of, the part that was to be installed was not the problem. He got it worked out. Got a new TV. They brought it to my house because it was over 42". And took the old one. Glad I paid for the warranty. Was worth it for sure

Worth the extra money was able to get my broken tv replaced

This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

Highly recommend signing up for the Geek Squad. Whenever I have tech issues, I can easily contact them and get help over the phone or make an appointment to see someone in person. They really do help you try to resolve computer issues and answers your questions. I also contact Best buy corporate for geek squad help and everyone was so professional and nice.

Super great service. I really enjoyed my experience and am very satisfied.

It s good t have extra protection when offered. This dhows customer satisfaction in case something goes wrong..Satisfied customer generates more orders, more NEW customers Thank you!

Honestly the best investment.I buy from Best Buy as opposed to others because of their great service plans and customer service of that plan maintenance. I will try to buy open box on most items, with the warranty it usually pays for the difference while protecting my investment.

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

Worth getting, as it's reassuring to know that your product is in good hands