Customer Ratings & Reviews

Very helpful and easy! Tv would not turn on and they came in to replace it!

Hopefully it never gets used but for the peace of mind it’s definitely worth its weight in gold

Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

the geek squad was very helpful I brought in a few computers that were outdated and irreparable and they were able to retrieve my info and pictures onto a harddrive. they were friendly quick and efficient

Geek Squad does upstairs delivery, setup and haul; away and rescues my bad back. I used Best Buy's crack service division, The Geek Squad to install my new 77 inch HDTV in our small home theater room upstairs. They exceeded all my expectations from speed, cost technical smarts, courtesy and COVID-19 safety. Price was more than reasonable for the total value we received!

Best warranty for the insignia tv. Really reccomend.

I normally do not purchase extended warranties. However, I have purchased a few now at Best Buy. I became a firm believer when a camera was accidentally dropped by my daughter. Camera was fixed, and good as new. When it came time for the 5 year purchase, it was to cover a large screen TV. My savings on the TV more than covered the cost of the plan. And for what the TV cost, it was very affordable peace of mind. May not use it, but I have it.

I always buy 5 year Because of the size of the TV 65" Sony

Best buy and geek squad have the best warranty hands down.

The original TV and delivery went flawlessly. Somewhat disappointed in taking nearly the entire week for replacement.

The Geek Squad professionals quickly mounted my television and peripherals. Additionally, they assisted me in set-up and provided a thorough overview of the features.

I haven't used Geek Squad in awhile, YAYYYY! However I have in the past and was glad I made choice to have this service. They were always able to fix my problem. They offer good customer service. A solution may take from 15mins for an over the phone tutorial or a week if a part has to be ordered. Geek Squad, is the service to have..

I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

The geek squad that came out to set up my tv, was outstanding. They were both outstanding. I was very satisfied with them. They were very helpful every step of the way!

For the price this is a great economy 4K HDR television. I paid $300 plus tax and extended warranty and really wasn’t expecting very much. When I had finally set it up (Actually it practically sets itself up) I was very surprised to see how great the picture was especially when in HDR mode. I ran videos from YouTube and showed family members and they were all enjoying it very much. For $300, or less, I don’t see how you can do better. This transaction was done in October 2019.

I had a small issue with a tv I had purchased, I was in my last year of the geek squad warranty and I was able to get a whole new tv! Service was great and I recommend the extra protection.

Not really sure I haven't had a problem so I can't really give an accurate review.

I like the idea of having extra protection. My hope was that it would be added on to the original warranty instead of dual coverage. Our last TV purchase was from Best Buy in 2007. That TV died "one day," after the warranty was up. It was a $500 repair to replace the motherboard. It is my hope that this new TV will last us 13+ yrs. without any costly repairs.

Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

Best Buy services is above par and I highly recommend purchasing their warranty