Customer Ratings & Reviews

Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

My purchase was excellent purchase one of best tv I ever had. And all my services are excellent as well.

Only problem is three service calls before an exchange. Tech was on time and courteous. Finally after 45 days authorization for exchange was given. Authorized 50 inch as 49 was no longer made with one model drop. Still worth the money !

Havent needed it yet but i feel good having it in case i do.

Haven't use the service yet because my TV is brand new but the customer service is excellent

It provides a piece of mind, when buying high end items. Manufacturing warranty is great, but doesn't always cover everything and takes a lot longer than a ride to bestbuy.

Love that this came with my purchase! Makes me feel secure with the product

Absolutely worh thw price. The tv i had the protection on went out, and the plan covered it completely. I'm currently trying tonadd the same protection plan to the new replacement tv.

Geek squad sent a technician right away, technician had inspected the tv and could not repair the issue said it was a defect so recommended a refund or replacement, I had no issues with receiving a new replacement, thank you Geek Squad.

Very useful product with a reasonable price. Everybody can but it

I wish I could sell this service for BBY... It is so inexpensive (based on the cost of the product) and depending on what it is you buy there really is not anything it does not cover - PLEASE, I beg you to read the fine print though, certain items have different coverages like any other "insurance" - this is just the easiest EVER!

I always purchase the protection plans from Geek Squad. I haven't had to use it for this item, but over the years I have used them several times and never had an issue. Multiple times items have had to be replace, I always ended up with a newer and better product. This is a good on investment if you plan on having your item for awhile.

I’m glad i added this on bc they help me with all my problems if needed

Always make sure you purchase these Geek Squad plans when investing in electronics. Best Buy does a great job taking care of their members when you have issues with your products. I always purchase the highest plan they offer to protect my purchases, especially when buying a TV or something you want to last for a long time. Thanks BB!!

Cant go wrong with 55" samsung s90c qd-oled. colors are vibrant ,Crystal clear picture and wildly thin profile. Good build quality. Game experience is top notch.

We had purchased a brand new Samsung TV last year and just one month after the one year warranty expired, the TV went caput. Thankfully, we had extended warranty with our credit card company who gave us our full refund to purchase a new TV with a 5 year Geek Squad Protection Plan that we had to use just three weeks after purchase. Highly recommend protection, today, as nothing can be sure to lasts like they once did.

I gave five stars for the value. At $20 per year for 5 years on a 75" TV is quite reasonable. Although I haven't had anything go bad on me under an extended warranty.

Geek squad changed my tv components when i bought my first samsung and everytime I had an issue with the TV they would take care of it

They are great. Very Helpful. I love the 24/7 support they have. My son threw somthing at my tv but because I have the protection I can get the TV fixed.

So glad we purchased as the tv developed a bad panel and was not fun to look at. Use of the warranty was very easy and painless.